The goal of on-scene psychological intervention on the part of CERT members should be to stabilize the incident scene by stabilizing individuals. What can you do?

After addressing medical needs, you can provide psychological intervention:

Observe individuals to determine their level of responsiveness and whether they pose a danger to themselves or to others.

Engaging uninjured survivors in focused activity will help them cope, so give them constructive jobs to do such as organizing supplies (especially effective for disruptive survivors).

Help survivors connect to natural support systems, such as family, friends, or clergy.

Provide support by:
Listening to them talk about their feelings and their physical needs.

Empathizing. Caring responses show victims that someone else shares their feelings of pain and grief.